FREQUENTLY ASKED QUESTIONS
We provide detailed sizing information for each product on our website. Please refer to the product description and size chart to select the appropriate size for your child. If you need further assistance, feel free to contact our customer service team for personalized recommendations.
Once an order has been placed, it enters our processing system for shipment as quickly as possible. Therefore, we are unable to guarantee cancellations or modifications once the order is submitted. If you need to make changes to your order, please contact us immediately, and we will do our best to accommodate your request.
We take pride in the quality of our products, but if you receive a damaged or defective item, please contact us within [number] days of receiving your order. We will work with you to resolve the issue promptly, whether it’s arranging for a replacement, issuing a refund, or providing store credit.
Currently, we only offer shipping within the United States. We do not offer international shipping at this time. However, we are continually evaluating options to expand our shipping capabilities, so please check back for updates in the future.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment through our website or the carrier’s website. If you have any concerns about the delivery of your order, please don’t hesitate to reach out to our customer service team for assistance.
