Need help?
Frequently Asked Questions
Warm Cuddles is your go-to destination for cozy, comfortable, and high-quality products designed to bring warmth and comfort to your life. We’re dedicated to offering the best in comfort essentials, all available through our online store.
All orders placed on Warm Cuddles are automatically processed, packed, and shipped from our fulfillment centers. This ensures that your items are handled with care and delivered to you as quickly and reliably as possible.
We offer several shipping options to meet your needs:
- $5.99 Standard Shipping 3-5 business days (Free for orders over $50.00)
- $8.99 Expedited Shipping 2-3 business days
- $16.99 Priority Shipping 1-2 business days
Delivery times will be calculated at checkout based on your location and the shipping option you choose.
Absolutely! Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track your order’s progress online until it arrives at your door.
We want you to be completely satisfied with your purchase. If you need to make a return, you can do so easily through our Return Portal within 30 days of receiving your order. Our streamlined return process ensures that your return is handled quickly and efficiently. For more details, visit our Return Policy.
To start a return, simply log in to our Return Portal, select the items you wish to return, and follow the instructions to generate a return label. Once you’ve shipped your return back to us, it will be processed promptly, and we’ll issue your refund or exchange as requested.
If you need to change or cancel your order, please contact our customer support as soon as possible. While we strive to accommodate changes, once an order has been processed, it may no longer be possible to modify or cancel it.
Currently, Warm Cuddles only offers shipping within the USA. We’re working to expand our shipping options in the future. For now, we look forward to serving you across the country!
If you have any questions or need assistance, our customer support team is here to help! You can reach us at support@warmcuddles.com.